Our latest news & articles

Supporting our customers at peak periods

Seasonal peaks are getting steeper and closer together. Customers often ask us about PXP Financial’s capacity planning and what support we provide at peak trading times, so here goes…


September 6, 2019 at 1:00 PM

Embarkation - Forced 'Store and forward' for the cruise industry

The hospitality industry has many special provisions related to payment card acceptance not available to general retail, it’s quite unique in that respect...

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September 3, 2019 at 1:00 PM

Everything you wanted to know about chargebacks

Chargebacks are a bit of a dark art — or least they have that reputation. There’s the terminology, the timelines and the behind-the-scenes back and forth between acquirers and issuers. It can be confusing, so we thought it would be worthwhile outlining the basics...

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August 9, 2019 at 1:00 PM

10 top tips for hotels and cruise lines to prevent chargebacks

No business can wholly eliminate chargebacks. However, prevention is often better, simpler and cheaper than cure. Have a look at our 10 top prevention tips below, especially for the hotel and cruise industries...

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July 30, 2019 at 3:00 PM

Chargebacks - The Jargon Buster

There’s so much jargon in the payments industry generally. One area not immune from this is dispute resolution and chargebacks, which have a number of specific terms. Here’s a handy reference explaining the key terms...

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July 26, 2019 at 2:00 PM

PCI-DSS Frequently Asked Questions

What is the Payment Card Industry (PCI) Data Security Standard (DSS)? The PCI Data Security Standard is a common set of industry tools and measurements to help ensure the safe handling of sensitive cardholder information...

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July 23, 2019 at 11:00 AM

The merchants guide to PSD2, SCA and 3DS

The Second Payment Services Directive – or PSD2 – is a directive created by the EU countries to regulate payment services and providers in the European Economic Area (EEA). PSD2 has already been passed into law in most EU countries, including the United Kingdom...

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July 19, 2019 at 1:00 PM

The benefits of tokenisation

Tokenisation helps protect sensitive card data and reduce your PCI data security scope, which is great from a security point-of-view...

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July 18, 2019 at 12:00 PM

SOC 2 – PXP Financial

PXP Solutions, the powerful system behind PXP Financial, has been through a rigorous auditing process to receive the coveted SOC 2 accreditation...

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July 17, 2019 at 10:00 AM

Protect your customers with point to point encryption (P2PE)

Learn how Point to Point Encryption (P2PE) can protect your customers’ card data and help reduce card payment fraud.  ..

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July 15, 2019 at 9:57 AM