Instore digitisation

Recently there has been cautious optimism on high streets around the world. Footfall is slowly creeping up and retailers are looking for ways to make physical stores more attractive to consumers now accustomed to the convenience of online shopping.

As shopping behavioral patterns have changed significantly, in payments industry as well as in others, the question remains, what is the secret to high street survival.

This report analyses trends like: personalisation, artificial intelligence (AI) and geofencing technology to track customers as well as self- service and self-checkout. It also mentions new payment methods such as QR code payments and Buy Now Pay Later (BNPL).